Privacy Policy

Privacy Policy at Lilo Pty Ltd

This Privacy Policy outlines Lilo’s obligations in managing the information it holds about clients, potential clients, contractors, and others associated with Lilo.
Lilo is bound by the National Privacy Principles (NPPs) contained in the Privacy Act 1988 (Cth) (Privacy Act).

In summary, ‘personal information’ is information or an opinion relating to an individual that can be used to identify that individual.

Why Does Lilo Collect Personal Information?

Lilo collects personal information to conduct its business, provide and market its services, and meet its legal obligations.

Who Does Lilo Collect Personal Information About?

The types of individuals whose personal information Lilo may collect and hold include (but are not limited to):

• Clients, business associates, potential clients, and their employees;
• Suppliers and their employees;
• Prospective employees, current employees, and contractors.

What Types of Personal Information Does Lilo Collect?

Generally, the types of personal information Lilo collects and holds include (but are not limited to):

• Names, addresses, contact details, occupations, and other information that assists in conducting its business, providing services, and meeting client needs.
• If the requested personal information is not provided, Lilo may not be able to supply the relevant product or service.

How Does Lilo Collect Personal Information?

Personal Information You Provide

Lilo collects personal information through:

• Forms filled out by individuals;
• Face-to-face meetings and interviews;
• Business cards;
• Telephone conversations;
• Information shared by third parties.

Personal Information Provided by Others
In some cases, Lilo may receive personal information about an individual from a third party, such as a reference or professional report.

Website Collection
Lilo collects personal information through its website, https://www.lilo.net.au , via subscription applications and emails. Lilo also uses third-party services to analyse website traffic, which may involve cookies. Information gathered through these analyses is anonymous.

How Might Lilo Use and Disclose Your Personal Information?

Lilo may use and disclose personal information for:

• The primary purpose for which it was collected;
• Secondary purposes reasonably expected and related to the primary purpose;
• Other circumstances authorised by the Privacy Act.

General purposes include:

• Conducting its business;
• Providing and marketing its services;
• Communicating with clients and suppliers;
• Purchasing from suppliers;
• Managing and enhancing services.

To Whom Might Lilo Disclose Your Personal Information?

Lilo may disclose personal information to:

• Other members of the Lilo team;
• Companies or individuals assisting Lilo in service delivery or performing functions on its behalf;
• Any other entity authorised by you.

Lilo also collects personal information from these entities and processes it according to this Policy.

Sending Information Overseas
Lilo will not send your personal information outside of Australia unless:

• Your consent is obtained (this may be implied in some cases); or
• It complies with the NPPs.

Sensitive Information

• Sensitive information collected by Lilo includes, but is not limited to, website login details, company documents, and important files. Such information is used and disclosed only for its original purpose or a directly related secondary purpose, unless otherwise agreed or required by law.

Security and Accuracy

• Lilo takes reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. Measures include:

Physical security;

• Restricted access to electronic records.
• Lilo ensures personal information is accurate, complete, and up to date. You can contact Lilo to update your personal information using the contact details below.

Updates to This Policy
This Privacy Policy may be updated periodically to reflect changes in laws, technology, operations, and practices. The latest version of this Policy can be found at https://www.lilo.net.au or obtained by contacting a Lilo employee.

Business Name: Lilo T/A – KIDDIE ROO PTY LTD
Business Address: Level 1 – 28 Bay View Terrace, Claremont, Perth, WA 6010, Australia
Telephone: 1300 816 710
Email: info@lilo.net.au
Business Reg Number: ??
VAT Reg No: ??